Crm Akademi is a Microsoft partner with a gold Customer Relationship Management competency located in Istanbul, Turkiye.
We have been focused on helping drive successful business outcomes since 2009. Crm Akademi has implemented several Microsoft Dynamics CRM projects for many sectors, such as tourism, insurance, supply chain, automotive, e-commerce, press, laboratory, cargo, manufacturing, utility-electricity and retail.
Crm Akademi has own R&D products with the umbrella brand “Rapid Mind”. RapidMind Project Management and Service Desk ticket management with customer portal solutions are fully integrated with Dynamics CRM 2015 platform with onpremise or online options.
The most outstanding factor which differantiates the companies from the others is their approach towards the processes and customer-oriented solutions. Together with this differentiation approach, it is very important for the companies to have the right application platform and to build the architecture on top of it.
Surestep methodology which has been established by microsoft for the Dynamics platform projects is applied to effectively manage and enrich the steps from the first contact with the client to the project delivery step in the hierarchy of the processes and the roles. By the use of this methodology;
Crm Akademi who believes in the significant role of the training and the adaptation for high quality consultancy services continously empower its professional team by the use of its academical approach. In this sense, crmakademi employs consultants with the roles of project management, business consultancy, software consultancy, training and technical architecture.
YTÜ Davutpaşa Kampüsü
Teknopark C1 Blok No: 101
Esenler 34220 İSTANBUL
+90 212 320 2332